A1: Normally 5 days for sample orders, and 15 to 25 days for mass production.

A2: The minimum order quantity is 4 pieces.

A3: Samples are usually delivered via DHL, UPS, FedEx or TNT, taking 7-10 days for arrival. Bulk orders are shipped by sea.

A4: We provide a 1-year warranty for all products.

A5: We accept 30% T/T deposit, with the balance paid before shipment. Other payment methods are negotiable.

A6: Xi'an Hoan Microwave Co., Ltd. is a high-tech enterprise specializing in the design, development and production of vibration isolators. All products are strictly tested and inspected with reliable quality, enjoying wide application and high recognition across multiple industries.

A7: Yes, we provide comprehensive after-sales service. Please contact our professional technical team if you encounter any problems during use.

A8: Please leave your WhatsApp or email address, and we will send you detailed quotation and product information.

A9: Please follow the steps below:
1.Confirm the technical parameters, installation and transportation environment of your equipment;
2.Clarify technical requirements for the isolator, including overall dimension, installation method and load capacity in all directions;
3.Consult our technical team, and we will assist you in model selection or provide customized solutions.

A10: Customers need to provide equipment technical parameters and installation environment information, including equipment weight, overall size, installation method and working conditions. Our engineers will offer professional selection solutions accordingly.